1. Owner's identification data

These general terms and conditions of sale regulate comprehensively all sales transactions that may be offered, provided or made from the online store located on the website https://joyerianaturewhispers.com which is owned and owned by Alberto Gargallo Celma (hereinafter Nature Whispers) with tax identification code ES17214191W and tax address in CL Mariano Castillo, 13 -50003, ZARAGOZA, acting commercially under the trademark Nature Whispers.

These terms and conditions may be modified at any time, being the user informed of the existence of any new version of these containing changes that are substantial


2. The User

The access, navigation and use of the Web Site, confers the condition of user, so that the user accepts, from the beginning of the navigation through the Web Site, all the Conditions established here, as well as its subsequent modifications, without prejudice to the application of the corresponding legal regulations of obligatory fulfillment according to the case.

The User assumes responsibility for the correct use of the Website. This responsibility shall extend to:

-To make use of this Website only to make legally valid inquiries and purchases or acquisitions.

-Not to make any false or fraudulent purchase.

Provide truthful and lawful contact data, for example, e-mail address, postal address and/or other data.

The User declares to be over 18 years of age and to have legal capacity to enter into contracts through this Web Site.

The Website is primarily intended for Users residing in Spain. Nature Whispers does not ensure that the Website complies with the laws of other countries, either in whole or in part.


3. Applicability of the general conditions

These conditions apply to all quotations, offers, activities, agreements and deliveries of products by or on behalf of Nature Whispers. Derogation from these conditions is only possible if the parties have explicitly agreed to it in writing.


4. Object

These conditions regulate the use of the website https://joyerianaturewhispers.com that Nature Whispers makes available to its users and customers. The purchase in https://joyerianaturewhispers.com can be made from the geographical locations listed in the section "Shipping and Returns".

The products that Nature Whispers sells through its website are mainly:

Handcrafted Jewelry Products.

These General Conditions have been prepared in accordance with the provisions of Law 34/2002, of services of the information society and electronic commerce, Royal Legislative Decree 1/2007 of 16 November, which approves the revised text of the General Law for the Protection of Consumers and Users and other complementary laws, all legal provisions of mandatory application.

Nature Whispers may change them without notice, so that recommends a periodic consultation of the same, especially when it is ready to make effective use of its online store located on the web https://joyerianaturewhispers.com. However, Nature Whispers is always committed to keep them updated, to publish the latest version and allow access and printing at any time.


5. Conditions of access and purchase

Access to the Nature Whispers Portal is free and attributes to the user the condition of User, regardless of the subsequent use of the services offered.

The purchase of products in https://joyerianaturewhispers.com can only be made by users over eighteen (18) years old, who must follow the steps and instructions that accompany the entire purchase process, consisting, but not limited to:

(i) Completion of the registration form or the identification form for previously registered users:

(i) Visualization on screen of the summary of the order, delivery conditions and shipping costs - if applicable;

(iii) Acceptance of purchase conditions, which implies the reading, understanding and irrevocable acceptance of each and every one of the present General Conditions, as well as, if applicable, of the existing Particular Conditions.

It is not allowed to purchase products in https://joyerianaturewhispers.com for subsequent distribution or resale, either in public establishments or made in the home. Nature Whispers will regulate and authorize the necessary permits if at any time it consents, so it will reliably notify the authorized agent of said authorization.


6. Orders

No valid order may be placed without expressly accepting, through the boxes provided for this purpose, the terms and conditions and privacy policy of Nature Whispers.

All orders shall be considered offers to purchase subject to these terms and conditions. Nature Whispers reserves the right to accept them if they do not meet the requirements set forth herein.

Once an order has been placed, the system automatically generates a confirmation of receipt of the order. However, this confirmation does not imply automatic acceptance of the order, since Nature Whispers reserves the right to collect additional information related to identity and address to ensure both a correct shipment of the order, and to ensure the absence of fraud related to transactions.

Orders can be placed 365 days a year, at any time, except at times when the service is suspended for maintenance or other commercial circumstances and / or force majeure.

Any order is subject to product availability. In the event that it is not possible to deliver an order due to supply problems or insufficient stock, the user will have the option to wait until the product is available or cancel the order.


7. Delivery

It will be considered that the delivery has taken place at the moment in which the user or a third party indicated by him acquires the material possession of the products.

The delivery time for the order will vary depending on the selected shipping method and will be indicated on the website once the order confirmation is obtained, in any case, it will not exceed the days that appear in the "Shipping" section to be counted. from the date of order confirmation. In the event that the delivery date cannot be met, we will inform the user of this circumstance and they will be offered the option of continuing with the purchase by setting a new delivery date or the possibility of canceling the order obtaining a full refund of the price paid.


8. Price and payment

It is understood that the price of each product is the one that will appear on the website at the time of placing each order. The user must pay the marked price, including applicable taxes, along with shipping costs, which will be added to the final price to be paid.

Prices may be changed by Nature Whispers at any time and without notice without affecting orders already confirmed. However, even confirmed, Nature Whispers will not be obliged to meet orders when the price is incorrect, especially when the error is obvious and easily recognizable.

Nature Whispers reserves the right to change the payment methods, being able to create new ones or eliminate any of the existing ones, without the user/client of https://joyerianaturewhispers.com being able to make claims for this reason. However, if the change in the payment method affects an order already placed, from https://joyerianaturewhispers.com we will contact the customer to inform them of said change, offering them the option of canceling the order if they deem it appropriate.


9. Customer Service

Nature Whispers has a customer service so that the user can manage their complaints, questions, or execute the right of withdrawal.

The user can direct their complaints, claims or requests for information to the Customer Service of Nature Whispers, using any of the following ways:

Email: naturewhispers@joyerianaturewhispers.com

Whatsapp: +34 648 71 95 23

All doubts and especially complaints and suggestions will be dealt with as quickly as possible, without exceeding in any case the deadlines established by current legislation.


10. Language of the contract

These general conditions of sale are written in Spanish. In the event that they are translated into one or more foreign languages, the Spanish text shall prevail in case of dispute.


11. Applicable law

These General Conditions are governed by Spanish law. The parties submit, at their option for the resolution of disputes and waiving any other jurisdiction, to the courts and tribunals of the user's domicile.



The healing, metaphysical and alternative powers and properties of crystals, fruits, spices and seeds should not be taken as confirmed advice. Nature Whispers does not guarantee any claim or statement of healing, spiritual or metaphysical powers of any organic or inorganic material and is not responsible under any circumstances for the interpretation that may be made by the User.

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